C2 Overview
C2 Overview
Start here to understand what C2 is, what each area does, and where to go first as a new staff member.
Welcome to C2.
If this is your first time here, think of C2 as your community operations desk. It is where staff manage people, structure, events, forms, applications, automation, and day-to-day admin settings.
How To Use This Guide
You do not need to read every page in order. Most teams get value fastest by following this path:
- Set up staff access in Roles And Permissions.
- Organize people and records in Personnel Workflows.
- Build your community structure in Hierarchy And ORBAT.
- Run operations in Events, Forms, And Applications.
- Set up smart automations in Automation Flows.
- Track activity in Logs And Audit Trails.
- If something blocks you, use Errors And Troubleshooting.
What Each Section Covers
- Roles And Permissions: who can do what.
- Personnel Workflows: profile management, assignments, statuses, notes.
- Hierarchy And ORBAT: unit structure and chain-of-command layout.
- Events, Forms, And Applications: event operations and submission workflows.
- Automation Flows: trigger actions automatically when key events happen.
- Logs And Audit Trails: change history and automation records.
- Roles And Access Behavior: why two staff members may see different options.
- Errors And Troubleshooting: practical fixes for common problems.
- FAQ: quick answers.
If You Are Completely New
Start with a small setup sprint:
- Create at least one staff role (for example,
Operations Staff). - Assign that role to one or two test profiles.
- Create one event and one form.
- Submit one test form response.
- Create one simple automation for new profile onboarding.
- Check logs to confirm you can track changes.
After that, your team has a complete end-to-end workflow to build on.